Privacy Policy

Last updated: August 1, 2026

This Privacy Policy explains how Convertz API collects, uses, and protects information when you use our website, dashboard, and document conversion services.

1. Information we collect

We may collect:

  • Account information such as name, email address, and login details.
  • Billing information needed to process payments and subscriptions.
  • Uploaded files and conversion-related metadata needed to provide the service.
  • Technical data such as IP address, browser type, device information, and usage logs.

2. How we use information

  • To provide file conversion and account functionality.
  • To process payments, subscriptions, and credit usage.
  • To improve performance, reliability, and security.
  • To communicate service updates, support responses, and important notices.

3. File handling

Uploaded files may be processed temporarily in order to complete requested conversions. We take reasonable steps to limit retention, but users should avoid uploading files they are not authorized to process.

4. Sharing of information

We do not sell your personal information. We may share limited information with service providers and infrastructure partners where necessary to operate the platform, process payments, secure the service, or comply with legal obligations.

5. Data retention

We retain information only as long as reasonably necessary for service delivery, legal compliance, fraud prevention, dispute resolution, and operational needs.

6. Security

We use reasonable technical and organizational measures to protect user information. However, no internet-based service can guarantee absolute security.

7. Your rights

Depending on your jurisdiction, you may have rights related to access, correction, deletion, or restriction of your personal data. You may contact us to make such requests.

8. Third-party services

Our services may rely on third-party providers such as hosting, payment processors, analytics, and infrastructure vendors. Their handling of data is governed by their own policies.

9. Changes

We may update this Privacy Policy from time to time. Continued use of the service after updates means the revised policy applies.

10. Contact

For privacy-related questions, contact us through the contact details provided on the website.